Operations Support Services

Operations Support Services
Operations Support Services provides comprehensive financial, administrative, and technology support to various departments within the Operations division. Key responsibilities include budget development and analysis, procurement services, contract administration, accounts payable, and information technology support.
The department also delivers ongoing financial training on internal and state policies and procedures, ensuring Operations staff remain informed of regulatory updates and process changes. With a strong customer service focus, Operations Support Services collaborates with a wide range of internal and external stakeholders to effectively carry out its responsibilities.
Additionally, the department serves as a vital liaison between Operations and the Finance and Technology departments, facilitating communication and supporting the timely resolution of financial and technology-related issues.
Operations Support Services Team Leaders
Contact Us
Tim Ivey
Chief Operations Officer
Nicole Portee
Associate Superintendent of Operations
Shawn Turner
Executive Director
Operations Support Services
Tasha Williams
Director
Operations Support Services
3301 Stafford Drive
Charlotte, NC 28208
