CPCC Multifactor Authentication - REQUIRED

As part of Central Piedmont’s work to keep your data safe, we’re rolling out multifactor authentication (MFA) as a requirement for students.

Students can now begin using Duo and students will be required to use Duo as of Monday, March 6 to access email, use MyCollege, Brightspace, and more.

HOW STUDENTS CAN GET AND USE DUO: ENROLL A DEVICE

Setting up a smartphone or other personal device to start using Duo to verify your identity is quick and is completed through the Account Management Portal using your Central Piedmont username and password. Make sure to select the appropriate domain (Faculty/Staff or Student).

For step-by-step instructions to complete signing up for Duo MFA, visit the Information Technology Services (ITS) Knowledge Base.

When logging in to most Duo-protected services, an option will be available to remember your device for 30 days. This option should only be used on trusted personal devices and never on shared computers, including in computer labs.

If you don’t want to use a personal device or don’t have a smartphone, you can request a token from ITS to use with Duo (limit one per person). A token is a dedicated hardware device that you would need for every time you login. Email the Service Desk at ServiceDesk@cpcc.edu to learn more.

Need technical support for Duo? Contact the Service Desk at 704.330.5000. To learn more about Duo, visit our college website.