Charlotte, We Are Listening!

Contact Us: Charlotte, We Are Listening
If you have a question, CMS is ready to help.
If you have a concern, CMS is here to support.
If you have feedback, CMS values your voice.
Charlotte-Mecklenburg Schools is making it easier than ever to connect with us anytime through Onflo (formerly Let’s Talk!), our enhanced platform for communication and community engagement.
Onflo can be accessed directly from our homepage, school websites, and department pages, or by clicking the “Contact Us” button. Simply choose a topic or submit your question, comment, or suggestion. Your message is immediately routed to the appropriate school or department to ensure a timely and accurate response.
Onflo strengthens our commitment to delivering the C.R.O.W.N. Customer Service Experience by providing clear communication, responsive service, and meaningful engagement with every interaction.
At CMS, we are dedicated to:
- Responding promptly to your inquiries
- Resolving concerns with care and accuracy
- Listening and acting on feedback from our families and community
We’re listening and we look forward to hearing from you!
Please note: Submissions to Onflo are not monitored 24/7. Any student safety or bullying concerns requiring immediate attention should be reported through the Say Something Anonymous Reporting System. For safety emergencies, you may also contact the dispatch center 24/7 at (980) 343-6030.
