Student Records and International Admissions

The Student Records and International Admissions department provides student records for former students and facilitates the enrollment process for non-immigrant international students.
Student Records
Order Student Records Online
Former Student Records Request
Per CMS policy and the Family Educational Rights and Privacy Act (FERPA), student records are available only to those authorized by the student or by a parent, guardian, or other responsible person if the student is less than 18 years of age.
Order Instructions and Fees
- Transcript Fees: $10.00 per order (+$5 convenience fee)
- Cumulative Folder: $40.00 processing fee (+$5 convenience fee)
Processing Time: 10-15 business days for electronic transcripts; up to 4 weeks for warehouse records.
Services Not Provided by CMS
Please be advised that the Student Records department does not facilitate the following requests:
- Diploma Replacements: CMS does not offer a diploma replacement service.
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If you need a diploma replacement, please contact Herff Jones at 1‑800‑635‑5670 to obtain the replacement request form. A certified transcript is required to verify your graduation date and school. CMS graduates may request an official transcript at cmsnc.scriborder.com.
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- SAT/ACT Test Scores: To obtain your official scores, please contact the test provider directly:
- For SAT scores, visit the College Board
- For ACT scores, visit ACT.org
Subpoenas for Student Records
All subpoenas for student records must be directed or served to the Charlotte-Mecklenburg Board of Education. Service should be made via certified mail to the following address:
Charlotte-Mecklenburg Board of Education
600 East Fourth St., 5th Floor Charlotte, NC 28202
International Admissions
Staff
Inacia Da Cunha Neto
Director of Student Records Modernization & International Admissions
Douglas Jones
Director of Student Records
Ivette Medrano-Rivera
Records Coordinator
Scott McCully
Chief of Student Records and Special Projects
Student Records & International Admissions
Spaugh Administrative Offices
1901 Herbert Spaugh Lane
Charlotte, NC 28208
Customer Service Summer Hours
Monday - Thursday
7:30 AM - 1:00 PM
2:00 PM - 4:30 PM
Closed Fridays through August 7, 2026.
