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Family Resources

Mental Health Crisis Resources for Students and Families

Need Someone to Talk To?

Crisis Services (24 hours/7 days)

  • Mecklenburg County 24-hour Crisis Line 1-800-939-5911 (FREE)
  • Mobile Crisys 704-566-3410 Option 1 (FREE service that will come to my location)

Behavioral Health Urgent Care Center (see walk-in hours below)
Monarch Open Access Center
5700 Executive Center Dr., Suite 110, Charlotte, NC 28212
1-866-272-7826
Walk-in Hours: 8-3 Monday-Thursday, 8-1 Friday



Crisis Center (24 hours/7 days)

The SECU Youth Crisis Center provides access to timely, age-appropriate, inpatient mental health care for children and adolescents, ages 6-17, both during a time of mental health crisis and beyond.

SECU Youth Crisis Center
1810 Back Creek Dr.
Charlotte, NC 28213
844-263-0050





Behavioral Health Emergency Rooms (24 hours/7 days)

  • Behavioral Health Charlotte -501 Billingsley Road
    704-444-2400
  • Novant Health Presbyterian Main -200 Hawthorne Lane (Ages 7 & up for Behavioral Health Services
    704-384-4255

Follow-up Counseling or Therapeutic Providers

  • Cardinal Innovations (mental health referrals-multiple languages)
    800-939-5911
  • Teen Health Connection
    704-381-TEEN
  • Grief Counseling: Kindermourn
    704-376-2580
  • Hospice & Palliative Care
    704-375-0100

24-hour National Hotlines (Free)
Text “Home” to 741741
Lifeline TTY for Deaf & Hard of Hearing: 1-800-799-4889

The Trevor Project - Crisis Intervention Services for LGBTQ ages 13-24
866-488-7386 or texting “Trevor” to 202-304-1200