If you have a question, CMS has an answer. If you have an issue, CMS has the solution. If you have input, CMS values it. Charlotte-Mecklenburg Schools is making it easier than ever to communicate with us anytime. Simply use Let’s Talk! - our new online tool for community engagement.

You can access Let’s Talk! from our homepage, a school web page, or a department page. You can even click the purple Contact Us button on a department page.This will launch the dialogue box where you can select from pre-set topics or type in your question, comment, or suggestion. Your submission is immediately forwarded to the appropriate department or school for a timely response. Let’s Talk! empowers our district to deliver the C.R.O.W.N. Customer Service Experience with every online interaction.

CMS is focused on delivering excellence without exception by thoughtfully engaging with our families and the community in support of student success. We are committed to providing timely responses to your inquiries. We are dedicated to finding appropriate resolutions to your issues. We are obligated to attend to your needs as it relates to Charlotte-Mecklenburg Schools. This is excellent customer service. This is the CMS C.R.O.W.N. Experience. 

We can’t wait to hear from you!