Transportation Forms
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2023–2024 Transportation Forms
Please register for service using a desktop or laptop computer. The Transportation registration system will not recognize or accept applications from a smartphone. All requests take 3 to 5 business days to complete once submitted. Please call 980.343.6715 with any questions.Alternate Stop Form
(The 2023-2024 Alternate Stop Request Form will be down for maintenance from 3:00 PM 9/8/2023 to 7:00 AM 9/11/2023. It may take several weeks to process Alternate Stop requests at the beginning of the school year.)Important Opening of School Information | Key Dates
- Eligible students who are enrolled in CMS by August 1 and have registered for transportation services should have a stop for the first day of school, Monday, August 28. Note: Registered means the student has been entered in PowerSchool and requested transportation via the ’2023-24 Intent-to-Ride’ by 6:00 PM on August 1.
- Eligible students who have moved, had a change in PowerSchool, and have registered for transportation between August 2 and August 24, should have their stop in place for the afternoon bus ride on Tuesday, August 29. This includes new students enrolled within the dates above. Note: Priority is given to eligible students requesting service to and from home to school, it may take several weeks to process alternate stops/daycare stops at the beginning of the school year.
- Eligible students who have moved, had a change in PowerSchool, and have registered for transportation between August 25 and August 29, should have their stop in place for the afternoon bus ride on Thursday, August 31. Note: priority is given to eligible students requesting service to and from home to school, it may take several weeks to process alternate stops/daycare stops at the beginning of the school year.
- Eligible students who have moved, had a change in PowerSchool, and have registered for transportation between August 30 and August 31, and are eligible for transportation should have their stop in place for the afternoon bus ride on Wednesday, September 6. This includes new students enrolled within the dates above. Note: Priority is given to eligible students requesting service to and from home to school, it may take several weeks to process alternate stops/daycare stops at the beginning of the school year.
- Students who have moved, had their new address recorded in PowerSchool on September 1 or later, and are eligible for transportation will have their bus stop set by the Transportation Area office through the AlphaRoute program.
Frequently Asked Questions
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When will I receive my child’s bus stop assignment information?
Student bus schedule information will be distributed to the schools during the second week of August. Schools will send that information directly to the parents with other opening of school information.
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Who do I call if the school assignment on my child's bus schedule is not correct?
Contact the Student Placement Office at 980-343-5335 to verify the school assignment.
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Are parents and/or authorized persons required to accompany a Pre-K student at a bus stop?
Parents and/or an authorized person are required to accompany a Pre-K-aged student at the bus stop. A bus driver may not release a Pre-K-aged child from the bus unless this person(s) is present at the bus stop. All other students, aged K-12, may wait for the bus and be discharged from the bus without the presence of an adult and/or authorized responsible party.
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My child left a coat (glasses, instrument, retainer, books) on the bus. How do they get it back?
Drivers check their buses after every run. Items left by students are held by the driver for several days and may be claimed on the bus by the child. Certain items are removed from the bus and turned into the area transportation office. Unclaimed and unlabeled items are donated to charity. You can help by labeling all of your child's school belongings with the child's name and school.
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The bus didn't show up on time for my child. How long should they wait at the stop?
Your child should arrive at the stop at least ten minutes before the regular arrival time of the bus. If there is a substitute driver, the times may not be consistent with the regular times. If the bus is late, ask your child to remain at the stop. Buses break down, roads are blocked, drivers become ill or have emergencies, but there will always be a bus at every stop. If the wait becomes extreme, please call your area transportation office.
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Why are buses sometimes late?
School bus drivers can have the same reasons as motorists for being late. Traffic delays, weather conditions, accidents or driver's illness are just a few reasons. School buses also have mechanical breakdowns or "no starts" that cause delays in picking students up on time. In cases where the regularly assigned bus or driver cannot pick up students, a separate bus and driver are dispatched to pick up the students as quickly as possible. Contact the transportation area office that serves your child's school.
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I want to buy a used surplus school bus, who do I contact?
A list of surplus buses can be found on the North Carolina School Bus Surplus System website. Select 'Buses Grouped by County' and then select 'Mecklenburg County' to view the buses we have available. Once you have a list of buses you'd like to view, set up an appointment with:
Charlotte Mecklenburg Transportation Garage
3901 Craig Avenue
Charlotte, NC 28211
Phone: 980-343-5046
